Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega Platform™ – empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA) powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. We Provide industry-leading case management, BPM, CRM, robotics automation, and decisioning capabilities.

. Greater business agility.

. Process transparency.

. Efficient management and control of vital business processes

. Improved customer service

. Operational efficiency.

. Clear business outcomes.

Business process management

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Digital process automation

A recognized leader in artificial intelligence, digital process automation, and customer engagement, Pega powers enterprise digital transformation with a unified, no-code platform

Low-Code App Development

Open Architecture

Consumer-Ready CX

Continuous Delivery

Orchestrate work from end to end with case management

Connect customers and employees to the outcomes they want, every time. DPA with case management gives you the power to orchestrate outcomes across channels and interfaces in a unified, no-code platform

Deliver consistent experiences across channels

Customers expect experiences that just work, no matter what channel or device they’re using. Pega makes it easy to enable and automate web, mobile, and chat applications using an iterative and agile approach.

Customer relationship management

Move past traditional CRM systems to a true journey-enabled, customer engagement suite. Learn how Pega is helping enterprises revolutionize their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform.


Engage customers with real-time 1:1 marketing on any channel.

Sales Automation

Intelligently guide sales professionals and automate the sales process.

Customer Service

Serve, satisfy and engage every customer with digital customer service.

BlueRain Cloud Solutions