Sales Force


Sales Force

We help our clients in implementing the most of the Salesforce features. Salesforce creates an experience to work faster and get more done with the Lightning Platform. We make CRM easy to use for small businesses and large scale enterprises. Build your business on a single, secure, and scalable platform that’s easy to customise and upgrade without anything breaking. Get more leads, close more deals, and do more faster, increase customer loyalty, retention, and satisfaction. Anticipate customer wants based on past behaviour. Monitor and manage your business anytime, from anywhere.

Lightning Migration



The Lightning Platform delivers out-of-the-box tools and services to automate your business processes, integrate with external applications, provide responsive layouts and more. It provides easy ways to create and customize business logic. We make it easy to build entire apps using nothing but clicks with tools including App Builder, Community Builder, and more. We provide End to End Lightning Migration assistance and implementation support.

Analysis

. Feature Mapping from Classic to Lightning

. Building Lighning Apps and Pages

. Convert Visualforce to Lightning components



Sales Cloud Implementation



With Sales CLoud, you can grow your accounts faster, find new customers faster, and close deals faster-from anywhere. No matter the size of your company, all sales representatives share one common goal — the desire to be a top performer. The CRM software features can help with that. We are providing support to implement complete sales life cycle using below sales cloud features.



Account and Contact Management

Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

Opportunity Management

Get a complete view of your team’s deals with Opportunity Management. See stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.

Lead Management

Track your leads from click to close, while continually optimising your campaigns across every channel. Make smarter decisions about where to invest your marketing dollars.


Sales Data

Get the right sales data at the right time with Data.com. Connect with key decision makers faster. Easily plan territories. Increase sales and marketing productivity with the latest, most accurate data.

Accelerate productivity.

Every deal. Every day. Here are the Sales Cloud features that help you focus on what matters most: working with customers to close deals. Anywhere.

Mobile

The Salesforce mobile app turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are.

Workflow and Approvals

Use Visual Workflow to rapidly design and automate any business process with drag-and-drop simplicity. And drive success with flexible approvals processes for deal discounts, expenses, and more.

Reports and Dashboards

Dashboards offer a real-time picture of your business at a glance. Dig deeper with detailed reports that anyone can create. And access your reports and dashboards from anywhere.

Sales Forecasting

Fast, easy, accurate. Get a real-time view into your team’s forecasts. Use in-line editing, override visibility, multicurrency support, and more to stay on top of your business.

Files Sync and Share

Now it’s easier to share files, discuss them, publish the best, and track your content in real time. Quickly find what you’re looking for, share it securely, and even subscribe to receive alerts when something changes.



Service Cloud Implementation



We are providing support to implement complete sales life cycle using below sales cloud features. Get faster, reliable case resolution with a complete customer view. Help implement end to end customer support and service life cycle using below service cloud features.



Case Management

Resolve cases faster with easy visibility into the full context of all cases and a record of every customer interaction — all on a streamlined dashboard.

Social Customer Service

Monitor and respond faster to customer posts on social media channels like Twitter, Facebook, Instagram, and others.

Automation with Macros

Free up your support agents by automating common, repetitive, multi-step tasks to resolve customer issues more efficiently.


Asset and Order Management

Track customers’ assets, orders, support history, and more, in one place for a complete view of their activity.

Telephony Integration

Integrate with the most popular CTI systems. Log notes instantly when customers call. Plus, manage calls from within the console without touching the phone.

Lightning Service Console

Increase agent productivity with the next-generation of agent experience. Put all the information agents need at their finger tips for a 360-degree view of customers.

Workflow and Approvals

Customise and automate any customer service or approval process with drag-and-drop simplicity using Workflow.

Community Cloud Implementation



Salesforce Community Cloud delivers an easy-to-use interface that can act as a central location for users — whether they be customers, employees or partners — to access self-service resources, interact with one another, provide feedback and submit questions to your business and more. Help build Intelligent and branded communities and portals for customers using below features.

Business Integration

Infuse communities with data from any system, anywhere. Customers can create and escalate support cases. Partners can update opportunities and qualify leads. Employees can access and share files.

Personalisation

Community Cloud automatically suggests connections to experts, groups, and content. Recommendations are based on individual interests, needs, and behaviour, inviting deeper community participation.

Customisation and Branding

Customise Community Cloud to reflect your brand and extend your online community experience. Create stunning, simple-to-use environments that are an interactive extension of your brand.


Mobile

Collaborate anywhere, from any device. Access the community through the Salesforce mobile app or from any mobile browser. Deliver a rich, branded, and device-responsive mobile experience anywhere.

Lightning Bolt

Quickly and easily create next-generation communities and portals that seamlessly integrate with Salesforce.



Salesforce Implementation
and Customization



Proper Salesforce implementation is complex, time-consuming, and expensive for an organization without prior experience. We begin each implementation with Actionable Strategy; strategic guidance focused on the investments in people, process, and technology Help build any custom salesforce application solutions using force.com platform and technologies.

. Custom development using salesforce Apex and Lightning technologies

. Custom Integrations (External systems using Soap/Rest)

. Data Migration (ETL Solutions) using industry standard

. ETL products

. Salesforce 1 Mobile setup

. Salesforce to Outlook, Web to Lead, Web to Case



Corporate Training Service



Our expert trainers offer instructor-led classroom and Salesforce online training for learning Salesforce Developer and Salesforce Administration courses. The training modules will differ from industry to industry. We prepare the modules in a manner that they are easy to understand by all sections of employees. You will be fully trained in handling the Salesforce Instance, Salesforce platform, working with Salesforce database, application design, automation processes, project management and more in this Salesforce course.

. Salesforce Development Training

. Salesforcee Advanced Development

. Salesforce Lightning and Development



BlueRain Cloud Solutions